Support
Updated · 2026-10-25
- Loaf requires iOS 26 or later. Set bedtime and wake time, then manually start baking near bedtime and open the oven in the morning. It does not sense when you sleep. Baking can start within three hours before bedtime; the oven is ready from 30 minutes before wake time.
- The result adds minutes started after bedtime and minutes opened before the oven is ready. A total of 15 or fewer is Golden; 16–60 is Toasty; more than 60 is Doughy. This is a habit-game result, not a sleep-quality measurement.
- Milk Bread, the last seven nights and the small widget are free. Pro adds three coats, access to stored full history and the Shelf widget. Add Loaf through the iOS Home/Lock Screen widget picker. Live Activity requires its iOS permission; Dynamic Island appears only on supported iPhones.
- If an alarm or reminder is missing, check Loaf’s alarm toggle, its alarm/notification permissions in iPhone Settings, your selected schedule and device sound settings. AlarmKit requires iOS 26+. Keep a backup alarm for important mornings. For Live Activity, check Settings > Apps > Loaf; iOS controls its availability and updates.
- To restore, open Loaf Settings > Restore Purchases using the purchasing Apple Account and an internet connection. To cancel a subscription, open iPhone Settings > your name > Subscriptions > Loaf. Cancel at least 24 hours before renewal/trial end. Lifetime has no renewal. Apple handles refunds at reportaproblem.apple.com.
- There is no Loaf account or in-app data-reset button. Deleting the app removes local data; manage backups/shared copies separately. It does not cancel a subscription or delete provider records. For waitlist, purchase-data or privacy requests, email contact@nativeuno.com. For troubleshooting, include your iPhone model, iOS version, steps and an optional redacted screenshot; do not send passwords or payment details.
- Share Usage Data: Share app activity with Native via Amplitude using a random identifier. Analytics never includes cat names, sleep times or bake history. Change this in Settings.